QueenB

Community Manager

Comments

  • Hi @Bubaja, Which device/platform are you playing, Facebook? 🤔
    in Why? Comment by QueenB February 19
  • Hi @Laz232323, @tpyke4 @dipasqu thanks for reporting this! Just checking to see if you saw that this was a known issue, we have a post about this HERE and the good news: it’s now been fixed in the latest game update. Please make sure you’ve updated Candy Crush to version 1.321.3.1 (via the App Store / Google Play). Let us…
    in Stop app from cutting out sound from other apps Comment by QueenB February 19
  • Hi @Lesleyg1, looks like your screenshot did not make it, could you try again? Thank you 🙏
    in Mr toffee Comment by QueenB February 19
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you ☺️ Tip: If…
    in Edited by CM: 💬 Oops! Please repost in English Comment by QueenB February 19
  • You’re absolutely right 😅 Thanks for catching that! I mixed it up with Candy Crush Soda Saga for a second there. My brain clearly jumped franchises. Appreciate you pointing it out and keeping me honest. In Candy Crush Saga, it’s still the classic “ask friends” system, no Team lives feature here. Thanks for the sharp eye as…
    in Why is there a 25 minute time limit if you fail a level? Comment by QueenB February 19
  • Hi @dinkan welcome to the Community 😊 I understand what you’re saying waiting for lives can definitely feel long when you just want to keep playing. In Candy Crush Saga, one life regenerates every 30 minutes, up to a maximum of 5 lives. This system has been part of the game design for a long time and is meant to balance…
    in Why is there a 25 minute time limit if you fail a level? Comment by QueenB February 19
  • Hi @jeannetterivera, welcome to the Community 😊 We keep all discussions here in English so that everyone can understand and help. Also, for your safety, please don’t share personal information like your email address publicly in the Community. I’ve removed it to protect your privacy. Could you please explain again what…
    in Mi juego, esta eneste email Comment by QueenB February 19
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3482288#Comment_3482288 https://community.king.com/en/candy-crush-saga/discussion/comment/3482333#Comment_3482333 Thank you both for giving it a try and sorry it did not work 😥 I've passed on the feedback so waiting to hear back from them, I'll keep you…
    in Why is there no new star tournament after level 21485? Comment by QueenB February 18
  • Hey @Lesleyg1 👋 Sorry to hear you’ve been stuck for days, that’s never fun. Just to make sure we’re talking about the same level as the others in this thread, would you mind sharing a screenshot of your board? Once we can see it, we can compare and give you more specific tips 💪
    in Mr toffee Comment by QueenB February 18
  • Hi @Anniseh, yes, I've seen the explanation and I will get back to you soon on that 😉
    in 👀 Quick check: would this message make sense to you? Comment by QueenB February 18
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