QueenB

Community Manager

Comments

  • https://community.king.com/en/candy-crush-saga/discussion/461245/do-i-get-my-old-progress Hi HHPA, welcome to the Community! To transfer your progress from Facebook to a King account, follow these steps: Open Candy Crush Saga on your device and go to the settings menu (gear icon). Tap on "Profile" and select "Log out" if…
    in Do I get my old progress? Comment by QueenB July 2024
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3121004#Comment_3121004 Hi Clgw, I'm afraid you will need assistance from our Player Support team so please reach out to them again but this time, select Lost Progress as the subject. If you get another auto reply, reply back again and wait as that will get…
    in Connecting to Facebook Account Comment by QueenB July 2024
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3109710#Comment_3109710 https://community.king.com/en/candy-crush-saga/discussion/comment/3119934#Comment_3119934 Thank you both for reporting this and sharing the screenshots. What happens when you tap on the frosting? Does nothing happen? After collecting…
    in How do I play Baker's Box? Comment by QueenB July 2024
  • @Carol-38 I have some news about our "Sneaky Melon Duck" There seems to be an issue fetching player’s name/nickname so the team will have to take some time and investigate this and see how they can improve it. This is I'm afraid a long process so I don't expect the issue to get solved right away but it will get fixed in…
    in Have you had a Sneaky Melon Duck - (Under investigation)! Comment by QueenB July 2024
  • Hi everyone 😃 Just wanted to let you know that thanks to your feedback, the team has decided to add back the Speed button. Keep an eye on your game as you should have it back soon 😉 Thank you for being such an amazing community and for sharing your thoughts with us. Your input truly makes a difference 🍬💪
    in Speed Button is missing - (Edited by CM: Not a Bug but a test)! Comment by QueenB July 2024
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3118114#Comment_3118114 Hello rebelchild 😃 Thank you for sharing the list of new players you contacted and for your continued dedication to helping our community members 🤗 Your contributions this month have been fantastic, and you will be receiving 150 Gold…
    in (Taking a break) 🙋‍♀️🙋 Help a Newbie & earn up to 200 Gold Bars a month! Comment by QueenB July 2024
  • Hi everyone, Thank you all for your patience and we are happy to inform that the levels should be fixed so you should be able to play! Please, make sure you have the latest game app version installed. Have a sweet day 🍬
    in ⛔ Notice: Issues with Lower Levels - FIXED! Comment by QueenB July 2024
  • https://community.king.com/en/candy-crush-saga/discussion/460631/los-precios-son-muy-elevados Hi darwin86, welcome to the Community 😃 I'm sorry to hear that you're finding the prices high and can't buy lives. Sometimes, there are special offers and discounts available in the game. You might want to keep an eye out for…
    in Los precios son muy elevados Comment by QueenB July 2024
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3118327#Comment_3118327 Thanks for confirming 🙂 Let's check that the Candy Crush has the necessary permissions on Facebook. Go to Facebook > Settings > Apps and Websites > Logged in with Facebook, and make sure Candy Crush is listed and has permissions…
    in I lost all my saved lives Comment by QueenB July 2024
  • https://community.king.com/en/candy-crush-saga/discussion/460512/have-trouble-again-with-the-silver-chocolate-box-any-help-would-be-appreciated-thank-you Hi syble1966, welcome to the Community 🌟 Sorry to hear you're having trouble with the silver chocolate box. Could you please provide a bit more detail about the issue…
    in Have trouble again with the silver chocolate box any help would be appreciated thank you Comment by QueenB July 2024
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