QueenB

Community Manager

Comments

  • https://community.king.com/en/candy-crush-saga/discussion/510123/where-is-the-play-button Hi @cwalker2315 , Welcome to the Community! Once you sign in with your account, the game should open directly to the main map where you see your current level. From there: Tap on the level icon (the next one in line) to start playing.…
  • https://community.king.com/en/candy-crush-saga/discussion/510139/new-phone-lost-my-level Hi @redviking2008 and Welcome to the Community! Don’t worry, your progress isn’t lost forever. You just need to log back into the same account you used before (Facebook or King account). If you used Facebook, log into the game with the…
  • https://community.king.com/en/candy-crush-saga/discussion/510138/why-is-my-network-connection-not-working Hi and welcome to the Community! Sometimes the game can have trouble connecting, even if your internet works fine elsewhere. Try these quick steps: Make sure your device has a stable Wi-Fi or mobile data connection.…
  • https://community.king.com/en/candy-crush-saga/discussion/510096/conta-e-progresso-perdidos Hi @anapaula90 and Welcome to the Community! Don’t worry, your progress can usually be recovered 👍 Here’s what you can try: Make sure you’re using the same Facebook account that was connected to your game before. Sometimes players…
  • https://community.king.com/en/candy-crush-saga/discussion/510103/how-do-i-sync-my-facebook-data-to-another-account Hi @Teddy_Snuggles Welcome to the Community! You can safely move your progress from Facebook to your email by connecting it to a King account. Here’s how: Open Candy Crush Saga on your device. Tap the gear…
  • https://community.king.com/en/candy-crush-saga/discussion/510124/how-to-pass-a-level-without-spending-money Hi @princess2340 and Welcome to the Community! Great question 😊 You don’t need to spend money to progress in Candy Crush. Here are a few tips that can help you pass tricky levels: Look at the board before you move –…
  • https://community.king.com/en/candy-crush-saga/discussion/510127/%D9%81%DB%8C%D9%84%D8%AA%D8%B1 Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English, French, Italian, Spanish, Portuguese, and German so more players can understand and…
  • https://community.king.com/en/candy-crush-saga/discussion/510135/depuis-hier-matin-je-nai-pas-eu-de-petit-train-suis-je-la-seule Hi @manue1278 and Welcome to the Community! The “little train”doesn’t always show up for every player. It’s one of those features that can come and go since the game often tests different events…
  • https://community.king.com/en/candy-crush-saga/discussion/510134/can-i-play-without-a-card-payment Hi and welcome to the community! Yes, of course you can play without a card payment ☺️
  • https://community.king.com/en/candy-crush-saga/discussion/510128/%D8%AE%D9%88%D8%A7%D9%87%D8%B4 Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English, French, Italian, Spanish, Portuguese, and German so more players can understand and…