QueenB

Community Manager

Comments

  • Hi @ya7aiato Thanks for posting! Ads can come and go, so you may see them for a while and then not have them available for some time. They are not always available to every player or on every device. A few things can help: Make sure your game is updated Restart the app and your device Play with a strong Wi-Fi connection…
    in Adds stopped Comment by QueenB May 15
  • Hi @BarbG1971 That sounds strange. Can you tell us a little more about what happened? When you say it led you to a different game, do you mean another app opened, or did you maybe see an ad or pop-up after passing level 3573?
    in passed level Comment by QueenB May 15
  • Hi @mikeh12988 Thanks for pointing it out. If you’ve been playing newly released levels for a long time and this is the first time the Episode Race has behaved like this, then it’s important we don’t treat it as only the usual delay some players may see near the newest levels. We'll adjusted the update in the thread so it…
    in Episode race WON'T START - Edited by CM: Reported to the studio! Comment by QueenB May 15
  • Hi @Jasam2025 Thank you, this is really helpful. You’re right to call this out. From the newest reports, it does look like this may not only be about players reaching the newest levels too quickly after release. What you’re showing here, where the Episode Race first points to a level and then disappears from the map, does…
    in Episode race WON'T START - Edited by CM: Reported to the studio! Comment by QueenB May 15
  • Hi @Alienscar That’s fair feedback, and I should have worded that more clearly. You’re right that this is not a brand-new issue. We’ve seen similar reports before, especially from players who are close to the end of the map and are playing the newest levels shortly after they are released. The reason I updated this thread…
    in Episode race WON'T START - Edited by CM: Reported to the studio! Comment by QueenB May 15
  • Okay this plant is officially becoming a full Candy Kingdom supervillain at this point 😭🌿 The scale of it compared to Denize really sells the “Overgrown” theme here. You’ve definitely leaned fully into the giant carnivorous plant horror vibe this season, that’s for sure. I also have to say, the perspective on the artwork…
    in 🌺 Overgrown Season: A giant plant has taken over Candy Town! Comment by QueenB May 15
  • Ups, did not see that you had replied already 😅
    in Purchase Comment by QueenB May 14
  • Hi @james1982 and welcome to the Community. Sorry to hear something went wrong with your Gold Bars. To understand what happened, can you let us know what happened? When you say your Gold Bars were depleted, do you mean: You bought 10 Gold Bars, but they were not added to your balance? Your previous Gold Bars disappeared…
    in Purchase Comment by QueenB May 14
  • Hi @tesspeter Sorry to hear your League disappeared after you were promoted to Silver. That’s not how it should normally behave. Please try playing one more level and then check again, as the League board can sometimes fail to load properly right after a restart. If it still doesn’t come back, let us know so we can check…
    in My League disappeared Comment by QueenB May 14
  • Hi @stucker12 What is happening? Why aren't you able to buy Gold Bars? Can you tell us more what's happening in your game?
    in Unable to buy gold bars Comment by QueenB May 14
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