QueenB

Community Manager

Comments

  • https://community.king.com/en/candy-crush-saga/discussion/489533/restore-my-levels Hi @Kerouac64, Sorry to hear that your progress reset! If you were at level 2912 but now only see level 26, try these steps: 1️⃣ Check if you're logged into the correct account If you saved your progress with a King or Facebook account, log…
    in restore my levels Comment by QueenB March 2025
  • https://community.king.com/en/candy-crush-saga/discussion/489526/why-cant-i-connect-to-the-candycrush-shop-to-make-a-purchase Hi @abigwood, If you’re unable to connect to the Candy Crush shop, try these steps: Check your internet connection – Switch between WiFi and mobile data to see if the issue persists. Restart your…
    in Why can't I connect to the candycrush shop to make a purchase? Comment by QueenB March 2025
  • https://community.king.com/en/candy-crush-saga/discussion/489529/i-cant-buy-busters-by-my-coin-it-is-unavailable Hi @Ezam and welcome to the community! Could you clarify which game you’re playing? In Candy Crush Saga, Gold Bars are used for purchases, but coins are not a currency in this game. Are you referring to another…
    in I can't buy busters by my coin it is unavailable Comment by QueenB March 2025
  • https://community.king.com/en/candy-crush-saga/discussion/489521/how-do-i-get-back-to-my-level-on-candy-crush-650 Hi @Sweetgals53, If you lost your progress, don’t worry! You can recover your level by following these steps: Check if you're logged into the correct account If you previously saved your game with a King or…
    in How do I get back to my level on candy crush 650 Comment by QueenB March 2025
  • https://community.king.com/en/candy-crush-saga/discussion/489523/eu-nao-fiz-compra-nenhuma Hi @Graoliveira426, If you didn’t make a purchase but were charged, it’s important to check a few things: Check your purchase history For Apple (iOS): Open Settings > Tap your Apple ID > Media & Purchases > View Account > Purchase…
    in Eu não fiz compra nenhuma Comment by QueenB March 2025
  • https://community.king.com/en/candy-crush-saga/discussion/489520/fiz-duas-recargas-para-barras-de-ouro-a-transacao-foi-confirmada-mais-no-jogo-nao-entrou Hi @Wander2025, Sorry to hear that your Gold Bars didn’t appear after your purchase. If the transaction was confirmed but you haven’t received the Gold Bars, you may need…
    in Fiz duas recargas para barras de ouro a transação foi confirmada mais no jogo não entrou Comment by QueenB March 2025
  • https://community.king.com/en/candy-crush-saga/discussion/489515/extra-moves Hi @Dellablue1234, Thanks for reaching out! The option to receive extra moves can vary, as some features like watching ads for extra moves are not always available to all players at all times. Since your progress was recently restored, you may…
    in Extra moves Comment by QueenB March 2025
  • https://community.king.com/en/candy-crush-saga/discussion/489511/inventory-missing-on-my-new-phone Hi @Gracemildred and welcome to the community! Gold Bars are saved to your account, so they transfer when you log in on a new device. However, boosters and lives are stored locally on your device, which means they don’t…
    in Inventory missing on my new phone Comment by QueenB March 2025
  • https://community.king.com/en/candy-crush-saga/discussion/489502/why-cant-i-use-my-coins Hi @LaconstanceCordell and welcome to the community! Just to clarify, are you referring to Candy Crush Saga? In this game, we use Gold Bars instead of coins. Could you let us know: Which game you’re playing? What exactly happens when…
    in Why can't I use my coins? Comment by QueenB March 2025
  • https://community.king.com/en/candy-crush-saga/discussion/489496/por-que-no-tengo-videos-para-movimientos-extra Hi @gretica, welcome to the community! The video ads for extra moves are part of a feature that is only available to some players. The game regularly tests different features, which means that not everyone will…
    in Por qué no tengo videos para movimientos extra? Comment by QueenB March 2025
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