Snow_Rider

Community Manager

Comments

  • My apologies for the confusion. Initially, I thought you were referring to a progress loss. Unfortunately, here in the community, we don't offer compensation. For these requests, it's always best to reach out to Player Support. Regarding the requirement to collect 1 billion 900 bubbles, I agree it’s a significant number.…
  • Hi! Ouch, that's frustrating! Please try these tricks that might solve the issue: - Restart the game: close all open apps and open your game; - Check for updates: please make sure your both game and software of your device are up-to-date; - Memory: make sure you have at least 2GB free memory; - Ensure that you have a…
  • Hi there! Welcome to the community 🐶🐱 Don't worry, Level 7846 is definitely beatable! Sometimes, trying a different strategy can make all the difference. Keep going, and you'll get there!
  • Hello Pet Savers! 😻🐶 Great news: Level 7850 has been fixed! Thank you for your patience during this time. Have a pet-tastic day!
  • Hi @benniem27! Oh no, that must be very frustrating! 😰 Please contact Player Support by clicking on the link. The team will gladly help you and work on finding a solution!
  • Hi witches and wizards! We know it's been a bit frustrating, and we're incredibly grateful for your patience during this time. We're happy to share that the issue has been fixed, and the events should now be available in the game as usual. If you still experience any problems or notice something that isn't working…
  • Hello! Oh no, sorry to hear that you lost your progress in the Grow a Pet event! Please note that special events like these are bonus features in the game and not designed to be there permanently. If the event disappeared or your progress was reset, it might be due to a few reasons: Playing offline Unstable internet…
  • I'm so sorry to hear this. Indeed, we initially expected the event to be back on July 30, but it turns out the situation is trickier than we anticipated. Please know that our team is on it, and as soon as I have any updates, you'll be the first to know 🙏
  • And the winners of the last weekly Team Challenge are... 🥁 @200mimis @Racoon7 @NamTruong2001 🎉 Congratulations to our lucky players for winning 30 Gold Bars each! 🏆 Thank you to everyone who participated. Your enthusiasm and teamwork make these challenges so much fun. Keep an eye on the Contest area of the forum for more…