Hi @PrettyBubbles and @Shenronoffire, 1) I checked the Microsoft Store and there was no available pending update. As of this very minute, I have version 7.26.33.0. I play BW3 on my 2020 Dell laptop with a Logitech cordless optical mouse. I use Google Chrome and have just recently updated to Windows 11. 2) As for the…
Hi @PrettyBubbles and @CassD, I have now contacted Customer Support 8 times and I am still getting the same automated message reply: Hi XmasBaby1225, Get the answers to your burning questions in our Help Center, which is jam-packed with useful articles: https://community.king.com/en/blog/kb Or you can head over to our…
Hello! Just to add to this conversation, I am no longer able to see ANYTHING other than my actual game levels at the bottom of the screen. I no longer receive Soda Squad, Team Ranking, Bake a Cake, Wonderball, Episode Race, etc., absolutely NOTHING! When I click on my gold bars or golden ticket at the top of the screen, I…
Hi @PrettyBubbles, Just to add to this conversation, I have not had the Leagues come up since 10/29, when I let you know that I never received my treasure chest of rewards for coming in 2nd place in the Astral League. I only get the Fairy Dash, Wake Up the Tree and the Royal Pass, (all with no problems). The game in…
Hi @PrettyBubbles and @CassD, I have now contacted Customer Support 8 times and I am still getting the same automated message reply: Hi XmasBaby1225, Get the answers to your burning questions in our Help Center, which is jam-packed with useful articles: https://community.king.com/en/blog/kb Or you can head over to our…
I was in 2nd place in the Astral League, which ended at 4:00 am on 10/27. It has now been 48 hours since the competition ended and I still have not received my treasure chest of rewards/spells/boosters. Needless to say, I feel very cheated! Is there any way that I can still receive them? Thanks! P.S. There are many, many…
Hi @CassD, Yes, I read the entire thread you mentioned above and I also have this exact same problem on an ongoing basis, (receiving stars for completed levels and then all of a sudden not receiving them and then getting demoted, when you would have been in the top 3, etc.). However, my problem this time, which is the one…
Hi @PrettyBubbles, Thank you for your response. How do I check which version (7.25.54) I have? I play on my 2020 Dell laptop using Google Chrome and have just recently updated to Windows 11. As I mentioned above to @CassD I have contacted Support 6 times, to no avail. I continue to receive just an automated message reply…
Hi @CassD. Yes, I have contacted Support 6 times since my original post on 10/29. Each of those 6 times I received the (exact same automated) following message: Hi XmasBaby1225, Get the answers to your burning questions in our Help Center, which is jam-packed with useful articles: https://community.king.com/en/blog/kb Or…
I was in 2nd place in the Astral League, which ended at 4:00 am on 10/27. It has now been 48 hours since the competition ended and I still have not received my treasure chest of rewards/spells/boosters. Needless to say, I feel very cheated! Is there any way that I can still receive them? Thanks! P.S. There are many, many…
Hi @Lady_Choo! We haven't talked in a little while, but I just wanted to let you know that nothing has changed. I am still unable to play FHS (and all the other games originally mentioned in this thread) on the King.com site. I still cannot get past the "Loading" page and basically have just given up trying, as I have…
Hi @Lady_Choo! Thanks for letting me know that you have not forgotten about me. From what I have been reading here, evidently I am not the only person who is experiencing this problem.@Lady_Choo Once again, I have tried everything that you, @PummyRaj and @encantes have suggested above, from clearing the cache, cookies and…
Hello! Well, it has been over a week since I last heard from someone... Just to update you, I have once again cleared the cache and cookies, (2nd time now), to no avail. The above-mentioned games still freeze on the "LOADING" page. I just cannot get seem to get past that page. I have waited as long as 30 minutes and it…
Hello! Yes, I am a long term player (addict), as Farm Heroes Saga is my favorite game! Although, I do enjoy the other games, also. As I originally mentioned, this problem only started a little more than a week ago. Up until then, all the games worked just fine. It does not mention anything about Flash, as it is no longer…
Hello! Thanks for your quick response! Yes, I am playing on a brand new Dell laptop. I usually like playing on Firefox, but I have also tried Google Chrome and Microsoft Edge. None of those 3 browsers work. Now, I just want to once again mention that I have been playing Farm Heroes Saga since 2013 and I have never had a…
I do not have this game currently connected to Facebook. So, will I lose my progress, (Level 1239)? I would hate to have to start this game all over again. It took me a couple of years to get this far. I am able to play this game on my PC as a "new" player, but starting from Level 1. As soon as I sign in, I get the…
Yes, I have cleared my cache and cookies. I have rebooted my computer. I have tried using other browsers, such as Google Chrome and Microsoft Edge. I have also updated my Adobe Flash Player and Mozilla Firefox. I don't know what else I can possibly do. I can hear the music playing, but I cannot get rid of the frozen pig…