jrunburg Newbie

I am unable to locate my ID number can we find it on this website? my app on my Iphone keeps giving me an error that there is no connection when there obviously is a connection.

I am playing on an Iphone and use the app. No store available, no daily rewards, and i had a treasure chest but when I clicked on it it said oops sorry there is something wrong with the connection? or something i forget but it wouldn't let me claim the prize. It eventually went away because it timed out after a few days. I…

I am not able to get the daily bonus and I have a chest to open but I get an error message Also the store is not available