Facebook and king account

Wickinha

How It disconnect from king account and login with Facebook account ? Muito game only shows The king profile and O want to see my facebbok profile on game,with my Facebook profile and not my king acaccount profile

JustPlaying

Hi Wickinha,
Open the game and before clicking Play click the profile button then log out. Then click sign in with Facebook. Mine will show an orange screen for both but shows an email address under the name for my King account.  The Facebook uses my current Facebook login on my phone and does not ask for credentials.

JustPlaying

@Wickinha I am sorry there is no way to separate out Facebook and King Friends.  You may wish to add to the ideas section and maybe we could have it in the future. There could be benefits to having both so you can still get lives when Facebook is acting up 

JustPlaying

Hi Wickinha,
Open the game and before clicking Play click the profile button then log out. Then click sign in with Facebook. Mine will show an orange screen for both but shows an email address under the name for my King account.  The Facebook uses my current Facebook login on my phone and does not ask for credentials.

kammielove

Thanks for the Q&A. That's exactly what I wanted to know as well.  My ? Was answered.  TY!

Wickinha

Didn't work.I've already did This several times and still see The picture of King account instead the picture of my Facebook account.I've already unstall And reistall the app several times and didn't work. In The Others Candy Crush I was abble to Swift between accounts and now I can't.I appear logged in both accounts at the same time and my picture shows The king accounts and I want to see The picture and data only from Facebook

JustPlaying

@Wickinha when you login using the Facebook login and click on the heart in the top left and click send lives are you seeing your Facebook friends, friends you don't recognize or both? What is the device you are using?

Wickinha

They show both at The same time : my friends of Facebook and a lot of unkow people from king comunity,and I want to see only my FB friends 

Wickinha

O was using a Moto G4 with Android 7

JustPlaying

@Wickinha Let me look into this for you

iwuonuoha

My facebook account was hacked into and deleted. I backed up all my Candy Crush Saga progress on my facebook account but now I can't reach it anymore. Is there any remedy to this? 

JustPlaying

@Wickinha I am sorry there is no way to separate out Facebook and King Friends.  You may wish to add to the ideas section and maybe we could have it in the future. There could be benefits to having both so you can still get lives when Facebook is acting up 

JustPlaying

@iwuonuoha I would suggest you fill out the form at the bottom of this page explaining your situation.  here  Please be sure to select "Gameplay/Progress" and then "I have lost my progress"

Wickinha

Oh ,Thaanks for effortt! I'll do that !

LC_Hunter

How do I change my profile name to an anonymous name?

JustPlaying

Hi @LC Hunter I can't see how either. I even tried changing on King care since it said it could be linked but it did not carry over.  I will check to see if there is a way I am missing

LC_Hunter

Thanks...let me know if you learn how.

JustPlaying

Hi @LC Hunter It cannot be changed here we will send you a PM to try and do for you