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Disappearing Events: Under Investigation 🔍
Hi everyone, We’re aware that some players are experiencing events disappearing after they’ve already started. The Studio is currently investigating the issue to understand what’s causing it. Thanks to everyone who reported this! It’s been very helpful. We’ll share an update here as soon as we have more information.
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🛠 Game Issues? Check Here Before Posting! 📝
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
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📱💻️ What is the latest level in Candy Crush Friends Saga?
Hey Friends! 👋 Wondering what the latest level is in Candy Crush Friends Saga? You’re in the right place! 🗓️ New levels are released every Tuesday, so there’s always something sweet to look forward to! 📍As of February 17, the latest level available is 9280. Enjoy the new content and have a sugar-crushing day! 🍭
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Program error, technical or security issue
Since the Valentine's Day Nutcracker event, the Bubble Gum Magic event, the Lunar New Year Tifi event, and the Christmas Odus event that disappeared due to technical issues cannot be restored, could the gold bars and items shown in these pictures be used as compensation? We hope the game studio can fix the technical issues…
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Special Games disappearing
Have there been issues again with the special games disappearing? I had the Valentine game for 1 day and it disappeared and I got a notice saying another game was starting either yesterday or today, but nothing?
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Not receiving lives
I get live requests from people but never get lives sent even though I request them , Windows 10.
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Program error, technical or security issue
I'd like to report a serious technical error. In my game, the "Valentine's Day Nutcracker" event was initially displayed as having 13 days and 16 hours remaining, and the Bubblegum Troll" event was scheduled to begin today. However, upon logging in today, both events inexplicably disappeared completely. I have screenshots…
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Program error, technical or security issue
I would like to report a serious technical issue with Candy Crush Friends Saga. Yesterday, my game screen clearly showed that the "Lunar New Year Tiffany" event would begin in one day (see attached screenshot), but upon logging in today, the event had completely disappeared, preventing me from participating and obtaining…
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Missing events
Dachshund delivery gone yet again. Valentines event disappeared. Why is nothing being done about these constant flaws? Why is nothing being offered to the players that are unable to earn any boosters at this time? Usually games apologize and grant players a bunch of boosters. Not here. We just have to take it on the con…
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Why are most character sound effects not working?
hello, I’ve played this game for quite a while now but I stopped playing during the middle of 2025 just to come back now and now sound effects are not working. Most skins don’t make any sound anymore and it feels weird. I checked my setting and i enabled music and sound effects but only characters don’t have sound effects,…
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Disappearing Dach ganes
my Dachs game disappeared the first day it came out
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Program error, technical or security issue
Since it has been confirmed that the Candy Crush Friends Saga Christmas Odus game character cannot be reissued, please remember to add the Candy Crush Friends Saga Christmas Odus game character to my account in the next Christmas event or other events. Could you please compensate me with these two pictures this time ?
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Dacs delivery
Dacs delivery has disappeared again, after only a few hours of it launching.
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Receiving lives and disappearing events
For months this game has not functioned correctly. I am not able to receive lives from my Facebook friends. I do receive requests from complete strangers though. I have uninstalled and reinstalled the game. I've made sure the game is connected to Facebook. The events disappear constantly which is frustrating. It's not even…
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Program error, technical or security issue
The game is Candy Crush Friends Saga. Due to a technical issue, I missed the opportunity to collect the Bubblegum Maniac and Valentine's Day Nutcracker characters. If the Valentine's Day Nutcracker and Bubblegum Maniac events cannot be restored, please provide a premium chest in Candy Crush Friends Saga to reissue the…
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Program error, technical or security issue
Since today is Valentine's Day, February 14th, 2026, l want to participate in the Valentine 's Day Nutcracker and Bubble Gum Magic events. Please help me inquire with the game studio whether they have reinstated these events. These events, which disappear after starting, shouldn't be happening again. l'm hoping the game…
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Scelgo una squadra ma nessuno mi aiuta. Nome non giusto del profilo
Scelgo una squadra ma nessuno mi aiuta con le vite, e il nome non appare quello giusto del profilo
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Program error, technical or security issue
Hello customer service ,while participating in the Christmas event challenge against Odus, the game seemed to experience lag / crashes midway through,causing me to waste challenge attempts. Because the attempt limit is very strict, l was unable to complete the task. Could you please verify my record and reissue the event…
