Error in level 178

renatoan

Hi friends,
I send gere one one bug in game.
The candy confuse o

AlejHerrBar2k3

There is *no* way that be a bug; candies fall to their places and that's no problem... I guess?

Looks like I will play 178 to see if it indeed happens...

AlejHerrBar2k3

Just played 178, and nothing unusual happened. Maybe it's just on your device...

AlejHerrBar2k3

And by the way, next time you want to report an issue, use the Support thread and not the Discussions thread.

JustPlaying

@renatoan is see this happening occasionally in all games at times. It will usually correct itself while playing or you can restart the level.

renatoan

AlejHerrBar2k3 said:

And by the way, next time you want to report an issue, use the Support thread and not the Discussions thread.

Sorry, im New here, you prefere i delete Thiago message?

AlejHerrBar2k3

renatoan said:

AlejHerrBar2k3 said:

And by the way, next time you want to report an issue, use the Support thread and not the Discussions thread.

Sorry, im New here, you prefere i delete Thiago message?

What I mean is that you should use the "Support" category to report game issues and unknown bugs. "Discussions" is for stuff that is considered useful when playing. I never said anybody to delete a certain message; I'm not @QueenMia and she is the Community Manager here. She is who deletes rude messages, not me. And welcome to the Candy Crush Friends community!

QueenMia

Hi @renatoan and welcome to the Community And thanks @AlejHerrBar2k3 for the insights!

@renatoan - I have moved your thread to the Support section, therefore no need to delete nor repost  
Regarding your issue, I would suggest you to clear cache and cookies on your phone and make sure you have the latest App Version. That usually helps! There are some extra troubleshooting steps here as well to follow in case the first option does not work.

Let us know how that goes  

Veeresh

Maybe your game wasn't fully loaded or there could have been a weak Internet connection. .......by the way that's not a bug at all.........In my device it's fine.......