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Error in level 178

renatoanrenatoan Posts: 23 Level 2
edited November 2018 in Support
Hi friends,
I send gere one one bug in game.
The candy confuse o
Flag · 1Helpful Woah! Sweet Love Haha

Comments

  • AlejHerrBar2k3AlejHerrBar2k3 Posts: 465 Level 4
    There is *no* way that be a bug; candies fall to their places and that's no problem... I guess?

    Looks like I will play 178 to see if it indeed happens...
    Alejandro Herrera Barboza, 15, from Costa Rica
    An Aspie with a strong passion for gaming and computing!
    Flag · Helpful Woah! 1Sweet Love Haha

  • Hey! Would you like to give us your opinion?

  • AlejHerrBar2k3AlejHerrBar2k3 Posts: 465 Level 4
    Just played 178, and nothing unusual happened. Maybe it's just on your device...
    Alejandro Herrera Barboza, 15, from Costa Rica
    An Aspie with a strong passion for gaming and computing!
    Flag · Helpful Woah! 1Sweet Love Haha
  • AlejHerrBar2k3AlejHerrBar2k3 Posts: 465 Level 4
    And by the way, next time you want to report an issue, use the Support thread and not the Discussions thread.
    Alejandro Herrera Barboza, 15, from Costa Rica
    An Aspie with a strong passion for gaming and computing!
    Flag · 1Helpful Woah! Sweet Love Haha
  • JustPlayingJustPlaying Posts: 4,770
    @renatoan is see this happening occasionally in all games at times. It will usually correct itself while playing or you can restart the level.

    Flag · Helpful Woah! 2Sweet Love Haha
  • renatoanrenatoan Posts: 23 Level 2
    AlejHerrBar2k3 said:
    And by the way, next time you want to report an issue, use the Support thread and not the Discussions thread.

    Sorry, im New here, you prefere i delete Thiago message?
    Flag · Helpful Woah! Sweet Love Haha
  • AlejHerrBar2k3AlejHerrBar2k3 Posts: 465 Level 4
    renatoan said:
    AlejHerrBar2k3 said:
    And by the way, next time you want to report an issue, use the Support thread and not the Discussions thread.

    Sorry, im New here, you prefere i delete Thiago message?
    What I mean is that you should use the "Support" category to report game issues and unknown bugs. "Discussions" is for stuff that is considered useful when playing. I never said anybody to delete a certain message; I'm not @QueenMia and she is the Community Manager here. She is who deletes rude messages, not me. And welcome to the Candy Crush Friends community!
    Alejandro Herrera Barboza, 15, from Costa Rica
    An Aspie with a strong passion for gaming and computing!
    Flag · Helpful Woah! 1Sweet Love Haha
  • QueenMiaQueenMia Posts: 12,491 Community Manager
    Hi @renatoan and welcome to the Community :) And thanks @AlejHerrBar2k3 for the insights!

    @renatoan - I have moved your thread to the Support section, therefore no need to delete nor repost :) 
    Regarding your issue, I would suggest you to clear cache and cookies on your phone and make sure you have the latest App Version. That usually helps! There are some extra troubleshooting steps here as well to follow in case the first option does not work.

    Let us know how that goes :) 

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  • VeereshVeeresh Posts: 463 Level 4
    Maybe your game wasn't fully loaded or there could have been a weak Internet connection. .......by the way that's not a bug at all.........In my device it's fine.......
    Flag · Helpful Woah! 1Sweet Love Haha
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