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Just paid 9.99 for gold did not receive it

Marie_ChiorandoMarie_Chiorando Posts: 2 Newbie
in Support
I paid 9.99 for gold bundle but did not receive the 40 gold I paid for
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  • Hey! Would you like to give us your opinion?

  • Marie_ChiorandoMarie_Chiorando Posts: 2 Newbie
    still did not receive my gold  deleteing game

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  • Joseph45Joseph45 Posts: 1,586 Legend
    If you did not receive your gold that you purchased, go into the help center of your Candy Crush Friends Saga game, click the settings button, and click the blue question mark. From there, scroll down to the section titled “Purchases and Gold Bars.” Within this section, there should be an article titled “I purchased an item on my device but haven’t received it.” There should be information regarding this matter in that article. Hope this is helpful if you are having this issue! 


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  • selina814mselina814m Posts: 1 Newbie
    Purchased a 9.99 bundle twice and I’ve not received either but both are charged on my IPhone 
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