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Game blocked by anti-virus

SevenPlus
SevenPlus Posts: 1

Level 1

edited December 2018 in Support
Recently after I installed a workout video my virus protection goes into overdrive blocking different websites whenever I play Candy Crush Saga, Soda, Jelly, Pet Rescue, Jewel and Bubble mania what could possibly be the reason for that as it never happened before?

Answers

  • JustPlaying
    JustPlaying Posts: 4,196
    Hi @SevenPlus Welcome to the Candy Crush Friends Saga Community

    You say it started after installing a workout video? I would look there.  Try remove it and running a malware scan (malware bytes is good and have a free version) and run a full virus scan on your computer. Just removing the video may not be enough if it installed something in the background your virus protection does not like. 
  • There is no actual way for King to try to damage a device with their games. If you want to play King games the safe way, download and install them only from the appropiate store application for your phone and never install them from a website or an unknown link. Downloading an application from unknown sources can sometimes damage your device if you are not prepared for the consequences.

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