I made a purchase and didn't get. Said something went wrong. But still took money

qjones

firebombmarkus

Hi @qjones and welcome to our Community 😊 I am sorry that you are experiencing this. Please follow the steps on this link and see if it helps https://community.king.com/en/candy-crush-friends-saga/discussion/177625/issue-with-your-purchase/p1

Keep me informed. Have a wonderful day 🍭

marixi8179

qjones said:

marixi8179

Where is my purchase took my money bit no gold bars 

marixi8179

Am i gonna get my bars for the purchase i just made

firebombmarkus

Hi @marixi8179 and welcome to our adorable Community 😊 I am sorry this is happening to you but don't worry, we can solve this together. Please follow the link below and you will see several options what to do when your purchase goes wrong including the refund option.

https://community.king.com/en/candy-crush-saga/discussion/246195/did-something-go-wrong-with-your-purchase

I hope this will help you. Let me know if you need assistance. Have a wonderful day 🤗