Tiffi pig has problems with the audio

jose11953

the new tiffi pig has problems with the audio 
when she throws up fish or other things the sound is not working 

firebombmarkus

Hi @jose11953 and welcome to our Community 😊 I didn't notice this and didn't hear anyone else having issues like this. Anyway, thank you for sharing. I will forward this to Community Manager to see what is happening. Have a great day 🤗

firebombmarkus

Hi again @jose11953 can you please give me more details about this so we can understand what is happening. Thank you 😊

firebombmarkus

Hey @jose11953 I have some news. The studio is aware of this issue and they will look into it. Unfortunately, I can't tell how much time it will take but what matters is that they are working on it and it will be solved. Thank you very much for your understanding. Happy Valentine's day 🤗

firebombmarkus

Hi @jose11953 I am playing right now with Tiffi's pig costume and the audio is back with today's update. Please check if your game is up to date. Have a wonderful day and keep crushing 🤗

Cheryl56

Can somebody help me put on the sound in my game!

firebombmarkus

Hi @Cheryl56 and welcome to our adorable Community 😊  Are you referring to Friends Saga?

Cheryl56

Yes friends saga

firebombmarkus

Hi again @Cheryl56 Please open the game and on the first screen find the cog wheel in the lower left corner and click on it like on the first picture. It will open the menu from the second picture where you can see three green buttons. The first one is for the game sounds, the second one is for music and the third one is for game notifications. All you need to do is to click on the first two and it will turn on your game sounds and music.

Cheryl56

Those buttons are already on and still no sound.

firebombmarkus

@Cheryl56 Then you should check your device's volume settings. Maybe the problem is there. Which device are you using?