Stuck at level 540

BABYGRL2007

I HAVE PASSED LEVEL 540. MY QUESTION IS WHY IS IT NOT LETTING ME GO TO THE NEXT LEVEL? I'VE DONE UPDATED THE GAME AND ITS NOT LETTING ME PASS THRU

KingChewy

@BABYGRL2007 Please take a screen shot of your issue and confirm which type of device you are playing with so the Superstar team members in the community can pass this along to the studio.

BABYGRL2007

ITS TELLING ME MY FILE IS TO SHORT

jrush

I was stuck on level 540. I updated the game. Nothing. I followed directions on this site. Took screenshots, deleted, reinstalled... I lost everything. Kinda pissed. What can I do to restore my game?

QueenMia

Hello there @jrush and welcome to the Community

We've been having issues and are very sorry about it. Re-installing usually works. When you say you lost everything, I assume you're referring to your boosters. What abut your levels? Are you back to level 1 or?

If you give me your Game Id, I'll be able to help you! Thanks  

ariadnita

Im stuck in 540 level what i do? I already pass that level 

PummyRaj

Hello @ariadnita, Hearty Welcome to the Candy Friends section of our friendly King Community  

I am sorry to hear about the issue in your game!!  For this issue to be resolved, you will have to delete and reinstall the App into your device.  But, first make sure that your game is saved through Kingdom account OR Facebook account.

Please post back if you need further assistance with this regard!  

Talk to you soon!  Have a wonderful day/evening!