We're aware of an issue with Facebook purchases for all King Games and our team is on it. ๐ ๏ธ Hang tight while we fix things! You can still enjoy the game, and we'll keep you posted once it's solved.
When I sign in to Candy Crush Friends it prompts me to level 1; before I uninstalled the game I was on level 100 something but it definitely wasntw level 1
Hello @gdeltoro and welcome to the Community! This issue occurs simply because your game progress couldn't be synced to the cloud. Have you logged on and connected to the Internet while playing?