Remaining problem about lives

Regulus

Hi. I can send lives (at least, when I click on the button, it seems to work...) but when I ask for lives, I never receive them. Obviously it's not because other players don't want to send me lives ! So I think there is a problem about that. It's amazing that no solution has be found about that issue...

Regulus

Hi. I already asked about that problem, but I got no helpful answer. I think I'll uninstall the game.

Sukanta_Biswas

hi @Regulus click on your lives bank when you have full lives,then send to all .you can check here more https://community.king.com/en/candy-crush-friends-saga/discussion/177612/how-to-send-and-receive-lives#latest

Regulus

Hi Sukanta. Thanks. It was not quite logical to ask for lives when your lives are full ! Anyway, I can now send lives... it remains to know if friends will receive them...

Sukanta_Biswas

Hi @Regulus are you sure that your game is updated version?check it from Google Play Store.sometimes I am faced this problem if I missed update

Regulus

Hi. I play on my computer (Win10), and there's no update.

firebombmarkus

Hi @Regulus and welcome to our adorable Community 😊 It's a known issue and the studio is working hard on it. It can't be solved overnight so please be patient as this game is still quite new. Just for a reference, follow the link below to find out the latest news about this issue. Our Community Manager will post there as soon as there is some news. Have a wonderful weekend 🤗


https://community.king.com/en/candy-crush-friends-saga/discussion/177642/i-do-not-receive-lives-working-on-a-fix-please-read#latest

Regulus

Thanks. I'll be more patient...

firebombmarkus

Thank you for your understanding 😊 @Regulus

Hockycko

I can ask for lives, but I do not have a send lives button. I dont use fb and I'm updated.

Regulus

Hi Hockycko. To send lives, you must have 5 lives when you begin a session. Then, click on the number of lives and you'll be able to send lives.