Why do I get 5 new levels per day?

Lisa_Young

I asked the question earlier regarding  this problem . I cannot move past level 1015. I have cleared my cache  I have rebooted my phone and I have restarted the game and I still cannot move forward. My phone is Galaxy S9. My phone is updated and my game is updated . Please help! 

JustPlaying

@Lisa_Young you get the last 5 levels of the episode tomorrow as you are in a test group. You would have started getting the levels before the Wednesday release and then 5 a day until you get the 20. Some will be in this test group and others will not.

mysticalmysty

Hi @Lisa_Young I get your frustration, let me just flag our lovely CM @QueenMia to get a better answer, you might need to provide your ID# so she can look at it

JustPlaying

Hi @Lisa_Young
It looks like you may be in a test group for a new level release pattern. Did you notice if you are getting 5 a day?

Lisa_Young

Did not notice five a day. But I did notice a lot of other people commenting on levels where they've gone past me so I figured there was a problem

Lisa_Young

@QueenMia how do I give you my ID number?

mysticalmysty

Hi again @Lisa_Young to get the ID # is simply by going to your main screen of your game,  click on profile then double click on King logo

mysticalmysty

At the meantime you can try to beat Queen Mia scores at level 362, and join the contest to win free boosters.

Lisa_Young

 here is my ID in case you need that

Lisa_Young

My post shows answered but it is not! Please don't forget about me! @QueenMia 😍

JustPlaying

@Lisa_Young you get the last 5 levels of the episode tomorrow as you are in a test group. You would have started getting the levels before the Wednesday release and then 5 a day until you get the 20. Some will be in this test group and others will not.

mysticalmysty

 @Lisa _Young  Please be patience, due the time zone difference, @QueenMia will answer your question when she’ll be back in her office 😊