Stuck at level 541

isa83

hello, I can't go to the level 541, I don't know why. I won level 540 with 3 stars.. . What can I do? Thank you

PummyRaj

Hello @isa83,

A Warm Welcome to the Candy Friends Section of our friendly King Community

I am very sorry to hear that you are not able to progress after passing level # 540.  This is a known issue that is affecting some players with an unknown cause. 

If you are playing on Mobile device, please follow these following trouble-shooters:
1) Clear the cache (and cookies if playing on PC);
2) Make sure there is enough free space on the device memory (minimum 2 GB required);
3) Make sure the game is up to date with all the available "Updates";
4) As the last resort, try deleting & reinstalling the App.

Please try those and return to let us know if they worked or not!!  Depending on your results, we will take further steps

** TO Reply back, please tap on "Type your Comment" box located below and tag me with @ and my name (without space in between), so that I can receive an immediate notification about your reply.

Hoping for the Best & have a nice day/evening