If you require further assistance with this I will go ahead and tag our Community Manager @QueenMia and she may assist you further if for some reason these steps somehow fail to get you your refund. 🤔
I hope this helps you and hope you have a crushtastic day!
NOTE: (a) Please choose the option of "Problems with Purchase" at "Topic"; (b) Select the option of "Accidental Purchase" at the "Sub-Topic" Then, explain more about the issue in the slot given at "Tell us what you need"!
This option is available in the link given by my friend @SeraphicStar. I am providing you more detailed information as you might not know what option to choose as there are many choices!
** IF you need further clarification, please tap on "Type your Comment" box located below and tag me with @ and my name (no space in between), so that I can receive a notification.