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Refund

honeyboo
honeyboo Posts: 1

Level 1

I accidentally.bought $59.99 worth.of.gold. Can I get.my refund please?

Answers

  • SeraphicStar
    SeraphicStar Posts: 4,536
    edited March 2019
    Hello @honeyboo and welcome to our Divine Candy Crush Friends Community! :chuffed:

    I believe this link will assist you with the refund process:
    https://community.king.com/en/candy-crush-friends-saga/discussion/177625/issue-with-your-purchase-please-read/p1

    If you require further assistance with this I will go ahead and tag our Community Manager @QueenMia and she may assist you further if for some reason these steps somehow fail to get you your refund. 🤔

    I hope this helps you and hope you have a crushtastic day! :3
  • PummyRaj
    PummyRaj Posts: 42,996
    edited March 2019
    Hello @honeyboo,

    A Hearty Welcome to the Candy Friends Section of our friendly King Community :)

    Please go to this link and fill out the form given  https://soporto.king.com/support

    NOTE:  (a) Please choose the option of "Problems with Purchase" at "Topic";
                 (b) Select the option of "Accidental Purchase" at the "Sub-Topic"
    Then, explain more about the issue in the slot given at "Tell us what you need"! 

    This option is available in the link given by my friend @SeraphicStar.  I am providing you more detailed information as you might not know what option to choose as there are many choices!  

    ** IF you need further clarification, please tap on "Type your Comment" box located below and tag me with @ and my name (no space in between), so that I can receive a notification.

    Hoping for the best & have a great day!

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