Candy Crush Saga fails to contact store when I try to collect my rewards.

Franciet52

I can't collect my rewards because I always get the message "failed to contact store". 

KingChewy

Hi @Franciet52 - welcome to our friendly community!! Sorry to hear you’ve had issues. Here are the instructions for when you have purchase issues. Also please note that this support area is only for CC Friends and not CC Soda. I will have the thread moved to the right area for you.

https://community.king.com/en/candy-crush-friends-saga/discussion/246162/something-wrong-with-your-purchase#latest

Going to tag a couple Superstars to move the thread @Pummy_Raj or @Alansmart can you move this please?