Cannot play the game

fora

After the update, there is download bar which comes up when you select a character to play but the download doesn't go ahead. Please fix this asap I am not able to go ahead with the levels.

firebombmarkus

Hi @fora and welcome to our adorable Community 😊 I am sorry this is happening to you. Please follow the link below to read a post about this written by our Community Manager. Let me know if this helps you. Have a wonderful day 🤗

https://community.king.com/en/candy-crush-friends-saga/discussion/247405/characters-not-loading/p1