can I get some help please?

angelatallman

I am on level 249 & I click on it & automatically get kicked off before I can get started. Have tried everything to clear this up. So frustrated. Can't uninstall it because I am using my iPad. I hate to get rid of it, love this game. Need help please.

firebombmarkus

Hi @angelatallman and welcome to our adorable Community 😊 I am sorry this is happening to you. I totally agree that this game is adorable so let's see what we can do. I have to ask you first to do some troublwtroubles steps and see if it helps. Please follow the link below to see the steps. Thank you for your understanding 🤗

https://community.king.com/en/candy-crush-soda-saga/discussion/244191/im-having-technical-difficulties-with-my-apple-device-which-ones-work-best-with-king-games#latest

firebombmarkus

Hi @angelatallman and welcome to our adorable Community 😊 I am sorry this is happening to you. I totally agree that this game is adorable so let's see what we can do. I have to ask you first to do some troublwtroubles steps and see if it helps. Please follow the link below to see the steps. Thank you for your understanding 🤗

https://community.king.com/en/candy-crush-soda-saga/discussion/244191/im-having-technical-difficulties-with-my-apple-device-which-ones-work-best-with-king-games#latest