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Connection Issues (Pop-ups wanting to connect to Facefook when I am ALREADY connected)
JustSerfin
Posts: 85 Level 3
in Support
When I play Candy
Crush Friends I am CONSTENTLY getting pop-up messages wanting me to connect to
Facebook, however, I am ALREADY connected to Facebook (as are EVERY SINGLE
version of Candy Crush I play [Candy Crush Saga, Candy Crush Soda, Candy Crush
Jelly & Candy Crush Friends] but Candy Crush Friends is the ONLY
game/version I am getting them on)! Why,
EXACTLY, am I CONSTENTLY getting these pop-ups EVERY SINGLE TIME that I
open/play Candy Crush Friends?
Answers
-
hello @JustSerfin
I just wanted to drop you a quick message to say thank you for joining the King community forum 🙏🏻
Do it step by step, your problem will be 100% solve.- Facebook setting >
- Notifications >
- App requests and activity
- Candy Crush Friend Saga
- Off
Have a good day -
That does not make sense to me....
You show Candy Crush Friends (& Candy Crush Saga) as “off” & mine shows all 3 Candy Crushes (as well as my other games) as “on” but I am only getting that pop-up notification (error message) on Candy Crush Friends & not on Saga, Soda & Jelly (or the other games).
I also DO want all of the games connected to Facebook so I don’t understand why I would want to turn those “off”. If I am getting that pop-up BECAUSE that is “on”, then why am I only getting it on Friends & not the other games?
For that/those reason(s) I find that hard to believe that is the issue.
-
-
@JustSerfin
- Open your Settings app.
- Tap Notifications on the left-hand side of your screen.
- Swipe up until you see a list of your apps.
- Find the app you want to turn off notifications for, and tap it.
check this and reply me -
-
Hum, but I do NOT want notifications turned “off”….I do WANT notifications turned “on” - I don’t know why I am getting THAT notification & it is ONLY on that ONE (1) game so I do not believe it has anything to do with the notification(s), I believe it is the game/app itself.
