Connection Issues (Pop-ups wanting to connect to Facefook when I am ALREADY connected)

JustSerfin

When I play Candy Crush Friends I am CONSTENTLY getting pop-up messages wanting me to connect to Facebook, however, I am ALREADY connected to Facebook (as are EVERY SINGLE version of Candy Crush I play [Candy Crush Saga, Candy Crush Soda, Candy Crush Jelly & Candy Crush Friends] but Candy Crush Friends is the ONLY game/version I am getting them on)!  Why, EXACTLY, am I CONSTENTLY getting these pop-ups EVERY SINGLE TIME that I open/play Candy Crush Friends?

Sukanta_Biswas

hello @JustSerfin

I just wanted to drop you a quick message to say thank you for joining the King community forum 🙏🏻
 Do it step by step, your problem will be 100% solve.

• Facebook setting >
• Notifications >
• App requests and activity
• Candy Crush Friend Saga 
• Off

Have a good day 

JustSerfin

That does not make sense to me....

You show Candy Crush Friends (& Candy Crush Saga) as “off” & mine shows all 3 Candy Crushes (as well as my other games) as “on” but I am only getting that pop-up notification (error message) on Candy Crush Friends & not on Saga, Soda & Jelly (or the other games).

I also DO want all of the games connected to Facebook so I don’t understand why I would want to turn those “off”.  If I am getting that pop-up BECAUSE that is “on”, then why am I only getting it on Friends & not the other games?

For that/those reason(s) I find that hard to believe that is the issue.

Sukanta_Biswas

@JustSerfin you playing this game from Windows 10 app?

JustSerfin

No, on my iPad!

Sukanta_Biswas

@JustSerfin

1. Open your Settings app.
2. Tap Notifications on the left-hand side of your screen.
3. Swipe up until you see a list of your apps.
4. Find the app you want to turn off notifications for, and tap it.

You can check here full Troubleshooting
check this and reply me 

Sukanta_Biswas

I just found this https://www.iphonelife.com/blog/32671/tip-day-turn-notifications-particular-app

JustSerfin

Hum, but I do NOT want notifications turned “off”….I do WANT notifications turned “on” - I don’t know why I am getting THAT notification & it is ONLY on that ONE (1) game so I do not believe it has anything to do with the notification(s), I believe it is the game/app itself.