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cant get notifications

aima

i am on level 170 and i really need tickets but i am not able to ask my friends for help as they are not getting notifications of my help..

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aima

@Pummy Raj actually i dont have an fb account and that i dont care about if i am not getting lives but what i care about is i am not getting tickets that is the main issue and like when i try to request my friends to help me by sending tickets they dont actually get notified..

i am getting lives when i switch my game to candy crush soda or any other their i get lives in those games the problem is only in candy crush saga

aima

actually i dont have an fb account and that i dont care about if i am not getting lives but what i care about is i am not getting tickets that is the main issue and like when i try to request my friends to help me by sending tickets they dont actually get notified..

i am getting lives when i switch my game to candy crush soda or any other their i get lives in those games the problem is only in candy crush saga

PummyRaj

Hello @aima, Thank you responding back 👍. Were you able to pass the level #170 yet?

I also play on Windows 7 (along with iPad) and do not have any issues with “Lives” but only difference is I play through Facebook! I think most of my friends are in FB & King.com too... that’s why I receive lives in both places!!

Would you mind if I suggest you to open a FB account and play your game? It is always much better when we have 2 sources of options (for games 😁). Or may be try playing the game on a mobile device by logging in thru FB and King account!

There are so many people who play games through Facebook. Just informing you about some choices, so that you can enjoy your game again 🤗

aima

@Pummy Raj actually i am talking about the original candy crush saga game....

aima

@Foley1362 Voici les informations pour compléter mon message @Foley1362
Je ne joue pas via FB et je suis sous windows 10.
Oui je fais bien référence à des vies. Je ne peux plus ni recevoir ni envoyer depuis maintenant 2 semaines sans aucune raison apparente.
Le cache et les cookies n'en sont pas la cause.

@Lacapelloise means that

ere is the information to complete my message @ Foley1362
I do not play via FB and I'm running windows 10.
Yes, I'm referring to lives. I can not receive or send for 2 weeks now for no apparent reason.
Cache and cookies are not the cause

Lacapelloise

Désolée! Je ne parle pas anglais!

KingChewy

@Lacapelloise - we only use English on this forum so everyone can be understood and assisted as quickly as possible. Please repost your comment in English. 🙏🏻

Lacapelloise

Voici les informations pour compléter mon message @Foley1362
Je ne joue pas via FB et je suis sous windows 10.
Oui je fais bien référence à des vies. Je ne peux plus ni recevoir ni envoyer depuis maintenant 2 semaines sans aucune raison apparente.
Le cache et les cookies n'en sont pas la cause.

PummyRaj

Hello @aima, Welcome to the Candy Friends King Community

I am following up with you after my friend @Foley1362

Can you please clarify me something? Are you having this issue in original Candy Crush saga game OR Candy Friends game? You said you are playing the game in your PC on Windows 7, Candy Friends is not available for that platform!!

We are a bit confused and the more details you provide, the more useful it will be for us to provide you further assistance!

Thank you for understanding! Looking forward to assist you further

aima

yeah tickets refer to lives and i play on my pc not thru FB

KingChewy

Hi @aima & @Lacapelloise - welcome to our friendly community. I’m sorry to hear you’ve had this issue. Can you please confirm if tickets refers to lives and if so do you play thru FB? This is an ongoing issue with the site. If not have you tried clearing the cache & cookies on your device?

Lacapelloise

ordinateur et windows 10

aima

its a computer and windows 7

mercerik

aima said:

i am on level 170 and i really need tickets but i am not able to ask my friends for help as they are not getting notifications of my help..

@aima

Hi there! Welcome to the Community!

Can you please tell me what device you are using to play and what Operating System is currently running in that device? If its is a Computer, is it Windows 7 or Windows 10?

Please let me know as soon as you get this message so I can come up with a solution for you!

Thanks!

aima

i am unable to recieve the tickets .. i am also stuck ...cant go to the next level because of this

Lacapelloise

j'ai fini le niveau 605 mais je ne sais plus envoyer de vies, ni en recevoir.
Donc je suis bloquée pour passer le niveau suivant!

(EDIT: Unsupported Language)