We want your feedback on the Bubble Gum Troll quest!

QueenMia

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🌟 🍭🌟

Hello Friends Crew! 

I hope you're all having a fantastic day! 

I am sure that you all have already noticed our new event with... our King Chewy! Spreading sticky pinky gum everywhere, the Bubble Gum Troll has entered the Friends Kingdom!

Our amazing Candy Friends Studio has worked hard to deliver another exceptional Quest. They all put so much passion in it and it shows  Thanks guys for such great fun! 

Please let us know what you think about the special Quest and King Chewy and don't be afraid to give us plenty of details - That would mean a lot to us and help us make the game sweeter than ever🍒

If you want more info about the Bubble Gum Troll event, check here.

 

Mattia_

Hi @QueenMia! I have been craving for this event a lot and I thought that it would be like the Olivia quest, but when it was released I was very shocked because it exceeded my expectations! It's really amazing, I think it's the best event that they have created so far! Congratulations 🍭

Alansmart

Hello @QueenMia and crew, the new event is mad tight.. big fan of the team structure to it and am enjoying the fresh level designs! 💯

CandyCrushinator

Hello All,

You don't know how hard it has been for me to not spill the beans about this one for the past few weeks and months.  We hope you enjoy crushin' it together and earn everyone's favorite troll (and maybe a special surprise or two along the way...)  We worked really hard on this one and feedback can only help us make things better in the future.  So please as @QueenMia said, call out what you don't like...and what you like :-) as we're always trying to improve.  

Don't forget that you get 1 shot at these Bubblegum Levels so make it count :-D

Good Luck!!!

y2jsgal

The event is not showing up on my phone. My game is updated.

QueenMia said:

 

Hello Friends Crew! 

I hope you're all having a fantastic day! 

I am sure that you all have already noticed our new event with... our King Chewy! Spreading sticky pinky gum everywhere, the Bubble Gum Troll has entered the Friends Kingdom!

Our amazing Candy Friends Studio has worked hard to deliver another exceptional Quest. They all put so much passion in it and it shows  Thanks guys for such great fun! 

Please let us know what you think about the special Quest and King Chewy and don't be afraid to give us plenty of details - That would mean a lot to us and help us make the game sweeter than ever🍒

If you want more info about the Bubble Gum Troll event, check here.

 

Donna_Chadwick

Hi 

Is there going to be a chat feature to chat with team mates?

Mattia_

@Donna_Chadwick Good idea!!! I like it!

marscrushinit

Hi @Donna_Chadwick and welcome to the community 🤗. That's a great idea. We have an ideas section where you can post an idea for everyone to vote on . Look forward to seeing you in the community 

Donna_Chadwick

marscrushinit said:

Hi @Donna_Chadwick and welcome to the community 🤗. That's a great idea. We have an ideas section where you can post an idea for everyone to vote on . Look forward to seeing you in the community 

Thanks for the welcome. I knew about the ideas thread I just read it wrong when it said coordinate things with your team I just thought it was going to be added. 

e_nemesis22

Hello,
I’m wondering if everybody gets to play the bubble gum troll quest? Because I don’t have it.
Hope somebody can help. Thanks

CatherineHarris

I love it!!! GREAT JOB GUYS!!! I LOVE ALL THE NEW REWARDS!!! IT MAKES ME WANT A BLOWPOP W/THE BUBBLEGUM INSIDE..LOL...I LOVE THIS...PLEASE MAKE MORE LEVELS AND NEW EVENTS PLEASE. I GIVE THIS GAME A 5 STAR RATING BUT IT DESERVES 10STARS!! 

LauraLMason

I was going to say I didn't see him and spoke too soon. I will write a review later!

CandyCrushinator

Hi @e_nemesis22 and @y2jsgal

I hope you both have been able to start the event by now but in case you haven't, a few things to note about the event:

1) You have to be on the latest version of the game in order to get the event, It went out just a few days ago so triple check :-) 
2) You have to be online in order to start the event for the first time.  Your game will need to download a small file in order to start the event (That's how we tell the game that it's time to wake up the Bubblegum Troll)
3) While connected to the internet you can close the app and re-open it, not minimize it but fully close the app unfortunately that's a per phone sort of thing so I can't really tell you how to do that but I'm sure player support can help :-)
4) If you were offline when you started the event when you come online you might have to wait a bit (up to an hour) as there are restrictions on how often we can send messages to check for the file I talked about in #2
5) There is a very, very, very, small group of players that will not be able to get the event, if you have gotten any events in the past like Nutcracker King of Hearts or Olivia then you should get the event

Those are my tips and tricks I'll see if I can find more when I come into the office tomorrow if those don't work...but they should...Famous last words!

e_nemesis22

Thank you for your reply. I’ve made sure I have the latest update of the game (I got an update on my App Store yesterday) and I’m playing at home on my iPad where I have WiFi
Since my husband has the bubble gum troll quest (he plays on his phone) that’s how I found out about it. I’ve tried closing the app, reopening, deleting the app and reinstalling it, restarting my iPad and nothing has helped. 
I’ve been playing for over an hour today and still no quest. 
Also I didn’t get to play the Olivia event (I checked here and read that only a few were selected to play it) 
I’m on level 1279 so I’m not sure if that has anything to do with it since I haven’t played a challenge/event/quest in a while.

Kajai

After I have beaten level 1316 the first special level appeared for me. It was super easy. I have beaten it with a lot of moves left and got 20 points of 600 for unlocking the character. The problem is getting to the next one. I have to beat level 1319 for it. If each of those special levels gives 20 points and they appear each time after 3 normal levels, I need to beat 90 levels is those 13 days. This is really, really hard at high levels. 5 tries are practically never enough anymore for beating a level. Sometimes I need a lot more and a life only replenishes itself every 30 minutes.

Edit:

Thanks to the hard work of mostly one teammate our little group got over that first group goal of 800 points now. One of the rewards was 200 points for unlocking the character. This makes it much easier. And I also saw now when I looked at old regular levels, that you can play some with the bubble gum troll. I haven't tried it yet, but maybe you can get points for the group with replaying old levels? Though getting to some easier ones would require a lot of scrolling back.

LauraLMason

I have started it and am currently leading in my group. There seem to be a variety of rewards including  lollipops, character boosters, extra lives and points towards others goals within the game as well as the troll himself! The format is a little like Sodas Soda Squad but a lot better and what appears to be a lot better reward system.