Troll

chrisandchris6875

Why cant I play for the bubble gum troll?
When Olivia was up I couldn't play for her either 

Sukanta_Biswas

Hello @chrisandchris6875
I just wanted to drop you a quick message to say thank you for joining the King community forum 🙏🏻

Please provide as much information as we can for this issue as well as a screenshot or video and I will happy to help look into it. For instructions on how to take a screenshot please visit here https://www.take-a-screenshot.org/

PummyRaj

Hello @chrisandchris6875, Hearty Welcome to the Candy Friends section of our friendly King Community

I am very sorry to hear that you have not received the Bubble Gum Troll event AND you did not have Olivia event either!!

Can you please check for your game user ID through this link and post it here  (it will be in digits)
https://community.king.com/en/candy-crush-friends-saga/discussion/247378/what-is-my-user-id-and-where-can-i-find-it

** TO post back, please tap on "Type your Comment" box located below.

Looking forward to assist you further! Have a nice day/evening!  

CandyCrushinator

Hi @chrisandchris6875

can you please send me your user ID so that I can take a look?

chrisandchris6875

1090449441

chrisandchris6875

Did you figure it out?

TheRoyalDoctor

chrisandchris6875 said:

Did you figure it out?

Yes. You should be able to access the event now.

chrisandchris6875

It's working ty

Artias

Hey there,
i habe allready the same Problem. Olivia is dir ever out of Range and the Troll next Time too. 
Here is my id: 9970685286
hope die help. 

Bye

Artias

remiyr

Hello, I also do not have Bubble Gum Troll event, my ID: 1060523748

sharaz

I have the same problem, my ID is 1088585091

TheRoyalDoctor

You should all have access to the event now.

I will not have the chance to add anyone else.

Artias

Sry but it didn‘t work. 
I checked my id Two times and it is right. 
9970685286. 
in the Start Screen the Troll is already there, but Not in the land. And i‘m in No Group or Else. 

Artias

The Problem is still there -.- Bye Troll 
no one who can  help?

sharaz

Hi TheRoyalDoctor, I still have the same problem too. 
My ID:1088585091

goodfight035

Can anyone help me? I don't have the event either, even after logging out and uninstalling the app. 

ID is 1719233427

Thank you!