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Level Missing

tiisu90tiisu90 Posts: 1 Newbie
in Support
Hello. I was that a level 657 and and the game threw me back to level 260. how do i get back to the level I play? 
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Answers

  • PummyRajPummyRaj Posts: 13,318 Farm Moderator
    Hello @tiisu90, Hearty Welcome to the Candy Friends section of our friendly King Community :)

    I am sorry to hear that you were moved back so many levels in your game!!  Let me ask you something....  are you seeing "Stars" on the other levels from # 261 and further?  Will you be able post a screenshot?  

    If you do not see any stars from level # 261 and up, please go this link and follow the steps to get your progress back 
    https://community.king.com/en/candy-crush-friends-saga/discussion/177600/how-to-get-your-level-and-progress-back#latest

    Please respond back by tapping on "Type your Comment" box located below.

    Looking forward to talk to you further!  Have a nice day/evening!

    Signature - Moderators 2021 FHS PummyRajpng
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  • Hey! Would you like to give us your opinion?

  • Sukanta_BiswasSukanta_Biswas Posts: 20,073 Candy Moderator
    Hello @tiisu90
    We would like to welcome you to the king community. Thank you so much for being willing to joining 😊

    Did you uninstall the app?
    Did you sync game with Facebook regularly?



    Have you passed 1000 levels in Candy Crush Saga?
    Collect your badge from HERE.

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