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Freezing up

Wolf352
Wolf352 Posts: 2

Level 1

my game keeps freezing up. Lvl 572 

Answers

  • PummyRaj
    PummyRaj Posts: 44,461
    Hello @Wolf352, Hearty Welcome to the Candy Friends section of our friendly King Community :) 

    I am sorry to hear that your game is freezing!!  Usually, when we experience Freezing OR Crashing of the game Apps, some basic troubleshooting steps will always work :+1: 

    Can you tell me what device you are using to play the game, so that I can give the accurate link for you to follow?  

    If you tap on "Type your Comment" box located below, you will be able to post back!

    Talk to you soon!  Have a great rest of the day/evening!
  • Wolf352
    Wolf352 Posts: 2

    Level 1

    I have a iPhone 8.  It’s not only been that lvl but other lvls 
  • PummyRaj
    PummyRaj Posts: 44,461
    Hello again @Wolf352, Thank you for posting back :+1: 

    Please try these trouble shooting steps specified for iOS devices  https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device

    ** Try all of the steps except "Delete & Reinstall the App".  Because this step will delete all your stored up boosters and the King team will not be able to reimburse them UNLESS they are bought by real money. 

    Once you try the trouble shooters, please let me know how it went!  

    Talk to you soon!  Have a nice day/evening!

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