My game doesn't look good, I need help, please

alfrember_16

PummyRaj

Hello @alfrember_16, Hearty Welcome to the Candy Friends section of our friendly King Community  
I am sorry to hear about this issue in your game!!  King Studio team are aware about this issue and are working on fixing the issue     

Can you please tell me what device you are using?  Also, are you logged in through Facebook OR Kingdom account? 

** IF you tap on "Type your Comment" box located below, you will be able to write back.

Talk to you soon!  Have a great rest of the day/evening!

PummyRaj

Hello @alfrember_16 Can you please respond with the details I have asked above? 

** Tap on "Type your Comment" box located below to write back  

Hope to talk to you soon!  Have a great day/evening!

Patte63

My screen is looking as PummyRaj. What should i do for this issue.

Patte63

Sorry I am on my kindle Fire and i have freed up space and i am logged on to my facebook account. If i log off and go to the king kingdom, i am back to the beginning. 

PummyRaj

Hello @Patte63, Hearty Welcome to the Candy Friends section of our friendly King Community  

I am sorry to hear about the issue in your game!!  Please give me your game user ID number with help of this link  https://community.king.com/en/candy-crush-friends-saga/discussion/247378/what-is-my-user-id-and-where-can-i-find-it

I am sorry, I have not understood your second post.... you wrote you are back to the beginning!!  Did you mean you lost your level progress when you signed into Kingdom account?  

Please let me know so that I can be of further assistance!  

Talk to you soon!  Have a great day/evening!

Spugalug

I  have the same problem as above. Have tried uninstall then re install but no joy. I play on my mobile phone which is a Samsung j3? Any way of fixing please? 

PummyRaj

Hello @Spugalug, Hearty Welcome to the Candy Friends section of our friendly King Community  

I am sorry to hear that your game has this graphic display issue   Unfortunately, reinstalling our game App does not fix the issue!!  We should have updated information in this early week   I request you to be a bit patient till then please! 

In the mean time, I would like to invite you to participate in my contest for a chance to win up to 100 Gold Bars.  Here is the link  https://community.king.com/en/candy-crush-friends-saga/discussion/262395/contest-by-pummyraj-how-many-cookies/p1

Hope to see you in the Contest!  Have a nice day/evening!