We're aware of an issue with Facebook purchases for all King Games and our team is on it. 🛠️ Hang tight while we fix things! You can still enjoy the game, and we'll keep you posted once it's solved.
Hello @mwinborne, Hearty Welcome to the Candy Friends section of our friendly King Community
I am sorry to hear that you lost your level progress! But, no need to worry because our Community team has provided some help articles for this kind of instances!