Why did I not receive the Bubble gum guy and don't see the new racoon character?

knapEroots

I never received the Bubble gum guy and my game looks different than All the other people playing it I guess there is a new character coming too? Nothing on my end shows this...

mysticalmysty

Hi @knapEroots Welcome to our community. I’m sorry that you didn’t get a chance to collect Bubblegum Troll, but as Rachel the Raccoon it won’t starting until Monday September 30th, you might not get the teaser of her coming, but it doesn’t mean you won’t get this event on your game, so please be make sure you are updating your game and device on Monday to see if she showed up on your game 🤗

knapEroots

I update the game all the time...my friends have the bubble gum guy and they also are getting the raccoon notice for the 30th but not on my phone....is it because I'm Android and they have Apple?

marajayne

The bubble gum character was a reward for completing a contest.

actress

The  bubblegum troll was only open to a few players you had to pass levels for 2 weeks  you can update the game but  that won't mean you will get the events. I think king wanted to try the character out.

Fallon2020

I feel ANYONE that's not getting these updates. It's EXTREMELY frustrating to see an event such as Rachel the Raccoon/her own map, and not get it at ALL. Even I have reinstalled, updated, but to no avail. It's ridiculous.

knapEroots

I have every single character unlocked but never got a chance to get the Bubble gum guy or the raccoon....so frustrating!!!..
Still!!!!