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Anyone else not receiving a blue present box after a chapter

SpazRaven
SpazRaven Posts: 4

Level 1

I've gone through 2 chapters and I haven't received the blue present box at the end for completing the chapter. I see it at the end but once I reach it, it just warps me to the next chapter without getting a box

Answers

  • Hi @SpazRaven
    We would like to welcome you to the king community. Thank you so much for being willing to joining 🤗

    This week we noticed some such issues, and this was a temporary problem. Hopefully the problem has been resolved, if you find such a problem again, please let us know.
    Thank you 🙏
  • QueenMia
    QueenMia Posts: 12,979
    Hello @SpazRaven  and welcome to the Community!

    We are looking into it to see what's happening with the rewards. I have added the missing reward to your account for now. You'll see the box popping up in your game next time you open it ;) 

    Sorry for the inconvenience.
    Have a good weekend 🍒

    Since you're here, don't miss your chance to win some extra Gold bars, right here. Good luck :star: 
  • AnnieX
    AnnieX Posts: 43

    Level 3

    I've completed four chapters over the past couple of days, but I haven't received the map rewards for any of them. I'm just moved to the next chapter automatically. Please could you look into this.?
  • QueenMia
    QueenMia Posts: 12,979
    Hi @AnnieX - I've replied to you there ;) 
  • SpazRaven
    SpazRaven Posts: 4

    Level 1

    Thank you for the welcome, response and missing reward which I received. 

Hey! Would you like to give us your opinion?