Cannot link account

ColetteAit

I am trying to link my account to my games but my email address is not recognised 

KingChewy

Hi @ColetteAit - welcome to our friendly community. Sorry to hear you are having issues. Please follow the steps on the ‘didn’t save your game’ portion of this link to contact the support team directly.

Also if you can take a screenshot of the error message and let them know what device you use and if you are trying to login via King or FB that would be the most helpful.

https://community.king.com/en/candy-crush-friends-saga/discussion/177586/have-you-lost-your-levels-heres-a-guide-on-how-to-keep-them-saved-or-get-them-back#latest