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Can't change game avatar.
AndyAirborne
Posts: 5
Level 2
in Support
Hi, I've been trying to change my game avatar with no progress so far. I changed my community avatar but it didn't sync to my game app. There's no option in the game to set my avatar, Android latest version. I use the same email address to log into the community and the game. Please help! Many thanks. So far it looks like this:
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Answers
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@AndyAirborneWelcome to the community.Unfortunately, there is no possibility in the community for normal members to synchronize their avatar with that of facebook or their game.
You can only choose your avatar from a limited selection in the community.
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Many thanks! But I meant to change my game avatar. I thought changing my profile pic in the community would solve the problem, but it didn't. Any other solutions about changing GAME AVATAR? Thanks in advance!Werner_Cichy said:@AndyAirborneWelcome to the community.Unfortunately, there is no possibility in the community for normal members to synchronize their avatar with that of facebook or their game.
You can only choose your avatar from a limited selection in the community.1 -
@AndyAirborne
Here I have a link for you, look at him, he could help
https://community.king.com/en/candy-crush-saga/discussion/263017/change-photo-back-to-avatar
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Thanks for your advice! But I still can't change my game avatar by following the steps in the link. There is no camera logo at the cornor of my profile pic, nor did pic react when I clicked. I tried the method on my phone AND my iPad. Any other suggestions, please? Much appreciated!Werner_Cichy said:@AndyAirborne
Here I have a link for you, look at him, he could help
https://community.king.com/en/candy-crush-saga/discussion/263017/change-photo-back-to-avatar
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I've re-installed the game and got a new avatar. Many thanks! Sorry I'm not a big fan of the bearded king pic.
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Hello @AndyAirborne Hearty Welcome to the Candy Friends section of our friendly King Community
I am sorry to hear to that you had issue with the profile picture in your game! You do not have to reinstall your game for the picture to be changed!
Actually, to change that pic in our games, you will have to go to https://king.com/games ---> Open Settings ---> Tap on the picture you currently have ---> "Characters" is the default option we see, pick from those if you like any of those available options ---> If you would like to add something of your own, tap on "Picture" tab ---> Tap on "Upload" option to choose something that's already on your device ---> You will be all set with the picture
Below is the picture to show you how it looks when we tap on Settings and to change the pic
Please post back if you need further assistance or clarification with this regards!
Hope to see you around in the Community! Have a great rest of the weekend
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