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Why are my lives not refilling?

jaishon12
jaishon12 Posts: 9

Level 1

I have wasted 27 gold bars that i have PAID for on refilling lives and did not receive them. How do i get my gold bars or money back

Answers

  • PummyRaj
    PummyRaj Posts: 42,996
    Hello @jaishon12 Hearty Welcome to the Candy Friends section of our friendly King Community :) 

    I am sorry to hear that you have not received the items that were purchased!!  This King Community does not deal with the Purchase issues as the query includes your personal details! 

    Hence, I would suggest you to contact the King Support team through this link: https://soporto.king.com/contact  
    ** While filling out the given form, enter the TOPIC as "Problems with Purchase";
    and the SUB-TOPIC as "Purchased Items not Received"; 
    Explain briefly about the issue and Submit the form.
    NOTE:  Along with above details, make sure to enter the Game Name correctly!

    After sending the complaint, you will be receiving an automated email as acknowledgement.  If you have not heard from them within 3 days, send a reply to the same email you have received. 

    Hoping for the Best!  Have a great rest of the day/evening!

    ** Please post back if you need further assistance by tapping on "Type your Comment" box located below =)

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