Please Restore 63 gold bars

Gayle1134

I used approximate 63 gold bars refilling lives because my game kept crashing the night of November 5th (and the morning of the 6th). I followed the steps recommended in the email sent to me today at 12:35pm, and now the game is working. Thank you!

KingChewy

Hi @fairytiptoes - please see the link the below thread. It is actually no longer a form but a ‘contact us’ support link/chat feature. Hope this helps 🙏🏻

https://community.king.com/en/candy-crush-friends-saga/discussion/177600/how-to-get-your-level-and-progress-back#latest

KingChewy

Hi @Gayle1134 - welcome to our friendly community. That is an unfortunate occurrence you encountered. I would highly recommend following up with the Player Support team since they should have a record of the issue. Please follow the below info to report it.

With regards to contacting the King Player Support Team to send a request for a refund or compensation, please follow below steps:
https://soporto.king.com/contact  --->  You will have to fill out a form at this link::
** Make sure to enter your name, email ID and the game name in provided slots

Hope this helps 🙏🏻