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BubbleGum Troll- Event - Not Receiving Stickers To Get Troll

GoldFuzz
GoldFuzz Posts: 4

Level 1

Hello, I am not receiving ANY Stickers for completing a BubbleGum Level, and not receiving Stickers from Opening the Friends Event Boxes (Team Event) my friend recently Got the BubbleGum Troll, And Received 20 Stickers for every BubbleGum Level completed, plus 2 per
animal to go towards the team event total. 

I have posted my Team Score, Plus the Sticker Screen (Twice, showing 0/600) and the rewards screen (receiving everything but the Stickers) after successfully completing a BubbleGum Troll Level. I have successfully completed multiple levels, and opened the Team Boxes. Still no Stickers. In the past 3 Days, I have completed from Levels 818 - 881. 

Please Fix

Thank you 
GoldFuzz 



Answers

  • AshMC2005
    AshMC2005 Posts: 3

    Level 1

    I've been trying and trying to get the bubblegum troll and I have opened like 8 boxes or something and I havent got a single part. pls may you fix this.i will get my ID as soon as posSible. 
  • AshMC2005
    AshMC2005 Posts: 3

    Level 1

    how do I find my ID quickly
  • AshMC2005
    AshMC2005 Posts: 3

    Level 1

    my ID is 11000002158
  • KingChewy
    KingChewy Posts: 13,713
    Hi @GoldFuzz - welcome to our friendly community. That is very unfortunate to hear. Let’s gather some info so our lovely CM can look into this. Please provide your user ID following the steps outlined in the link below as well as confirming what device type you play from and what the latest version you have installed is please. That should be enough info for the player support team to investigate this further. 

    https://community.king.com/en/candy-crush-friends-saga/discussion/247378/what-is-my-user-id-and-where-can-i-find-it
  • colmas
    colmas Posts: 2

    Level 1

    Hi, 
    I also stopped getting stickers. Is there way to get my progress earning stickers again? I'm on over 6k in the bubblegum troll event. 
    My ID is 1378897947.

    Thanks!
  • PummyRaj
    PummyRaj Posts: 44,393
    Hello @GoldFuzz Hope you are having a nice day/evening!

    Just following up as you have not responded to my friend @Foley1362 

    Is the event working fine and are you receiving stickers to gain the Bubblegum Troll and King Chewy?  If you are still having issue with the event, please post your game user ID number just like above players.  Out Community Team will look into the issue and take care of it on Monday! 

    ** IF you tap on "Type your Comment" box located below, you will be able to write back :+1: 

    Thank you for your patience and understanding!  
  • colmas
    colmas Posts: 2

    Level 1

    Hi @PummyRaj, can you please provide an update on my missing stickers and whether I did enough to get the bubblegum troll? 

    Thanks

Hey! Would you like to give us your opinion?