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Two Gifts rewarded, only one gift received

GameBoyGERGameBoyGER Posts: 5
Hi there! In Candy Crush Friends I‘ve rewarded a gift from the daily quest (blue box) and earned one bonus gift from the level (pink box). After completing the level I received only the pink box. The blue box from the daily quest disappeared to nowhere. Why? 😢

Best Answers

Answers

  • Sukanta_BiswasSukanta_Biswas Posts: 10,434 Superstar
    Hi @GameBoyGER
    We warmly welcome you to the Friendly King Community's Candy Crush Friends Saga forum.🤗

    We're very sorry for your problem. According to your statement, you said you did not receive the map reward.
    Perhaps, for a temporary issue you may have missed the reward. But I would like some more information from you.
    What level were you playing?
    What is your game version ?
    What device you're using for this game ?
    Please let me know.

    🎖️🎖️ Candy crush Saga Milestone badges & chance to win Gold bars here. 🎖️🎖️

  • GameBoyGERGameBoyGER Posts: 5
    Hi @Sukanta_Biswas,

    thx for your answer.

    - this „bug“ appears @ Level 451
    - my version of the Game: 1.25.6
    - my device: iPhone X, iOS 13.2.3


  • Sukanta_BiswasSukanta_Biswas Posts: 10,434 Superstar
    Hi @GameBoyGER
    Map Reward is available after passing the episode's final level. That means you've got it at level 440, and after crossing the 460 level you get it again.😉
    Image result for CANDY CRUSH FRIENDS MAP REWARDS

    🎖️🎖️ Candy crush Saga Milestone badges & chance to win Gold bars here. 🎖️🎖️

  • GameBoyGERGameBoyGER Posts: 5
    Sorry, sorry but this is not the reward that I mean. I got two rewards by completing the map. The first is the reward that I get from time to time by completing the map. It appears at the beginning when I start playing the map. The second reward was from the daily quest. In this map I reached two goals. I competed the map and earned the randomized gift (pink box) AND I completed the daily quest and earned the blue box.

    At this point a bug appeared and I got only the pink box. The big blue box disappeared.
  • Sukanta_BiswasSukanta_Biswas Posts: 10,434 Superstar
    Hi @GameBoyGER 😊
    I will discuss your issue with our team.
    Keep playing to the next level, we will not make you sad.😉
    Thank you.

    🎖️🎖️ Candy crush Saga Milestone badges & chance to win Gold bars here. 🎖️🎖️

  • Sukanta_BiswasSukanta_Biswas Posts: 10,434 Superstar
    Accepted Answer
    Hi @GameBoyGER 
    Please let me know your game ID 😉 Follow the link to find out how you will get your Game ID.
    https://community.king.com/en/candy-crush-friends-saga/discussion/247378/what-is-my-user-id-and-where-can-i-find-it
    Accepted Answer

    🎖️🎖️ Candy crush Saga Milestone badges & chance to win Gold bars here. 🎖️🎖️

  • GameBoyGERGameBoyGER Posts: 5
    Hi @Sukanta_Biswas, 👋

    my User ID is 1085360838 😎
  • Sukanta_BiswasSukanta_Biswas Posts: 10,434 Superstar
    Accepted Answer
    Hi @GameBoyGER Your gift has been delivered to your game.😀

    Accepted Answer

    🎖️🎖️ Candy crush Saga Milestone badges & chance to win Gold bars here. 🎖️🎖️

  • GameBoyGERGameBoyGER Posts: 5
    Got it! 😋 🙏🏻 very mich!

    Have a nice day @Sukanta_Biswas 😄
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