Two Gifts rewarded, only one gift received

GameBoyGER

Hi there! In Candy Crush Friends I‘ve rewarded a gift from the daily quest (blue box) and earned one bonus gift from the level (pink box). After completing the level I received only the pink box. The blue box from the daily quest disappeared to nowhere. Why? 😢

Sukanta_Biswas

Hi @GameBoyGER
Please let me know your game ID 😉 Follow the link to find out how you will get your Game ID.
https://community.king.com/en/candy-crush-friends-saga/discussion/247378/what-is-my-user-id-and-where-can-i-find-it

Sukanta_Biswas

Hi @GameBoyGERYour gift has been delivered to your game.😀

Sukanta_Biswas

Hi @GameBoyGER
We warmly welcome you to the Friendly King Community's Candy Crush Friends Saga forum.🤗

We're very sorry for your problem. According to your statement, you said you did not receive the map reward.
Perhaps, for a temporary issue you may have missed the reward. But I would like some more information from you.
What level were you playing?
What is your game version ?
What device you're using for this game ?
Please let me know.

GameBoyGER

Hi @Sukanta_Biswas,

thx for your answer.

- this „bug“ appears @ Level 451
- my version of the Game: 1.25.6
- my device: iPhone X, iOS 13.2.3

Sukanta_Biswas

Hi @GameBoyGER
Map Reward is available after passing the episode's final level. That means you've got it at level 440, and after crossing the 460 level you get it again.😉

GameBoyGER

Sorry, sorry but this is not the reward that I mean. I got two rewards by completing the map. The first is the reward that I get from time to time by completing the map. It appears at the beginning when I start playing the map. The second reward was from the daily quest. In this map I reached two goals. I competed the map and earned the randomized gift (pink box) AND I completed the daily quest and earned the blue box.

At this point a bug appeared and I got only the pink box. The big blue box disappeared.

Sukanta_Biswas

Hi @GameBoyGER😊
I will discuss your issue with our team.
Keep playing to the next level, we will not make you sad.😉
Thank you.

Sukanta_Biswas

Hi @GameBoyGER
Please let me know your game ID 😉 Follow the link to find out how you will get your Game ID.
https://community.king.com/en/candy-crush-friends-saga/discussion/247378/what-is-my-user-id-and-where-can-i-find-it

GameBoyGER

Hi @Sukanta_Biswas, 👋

my User ID is 1085360838 😎

Sukanta_Biswas

Hi @GameBoyGERYour gift has been delivered to your game.😀

GameBoyGER

Got it! 😋 🙏🏻 very mich!

Have a nice day @Sukanta_Biswas 😄