After reinstalling game I lost all my candy can i get them back

Sandersi

Can I have my candy back? Otherwise I am uninstalling it, please let me know

PummyRaj

Hello @Sandersi A Warm Welcome to the Candy Friends section of our friendly King Community

I am very sorry to hear that you have lost all your candy (Boosters) in your game!  But unfortunately, loosing our stocked up boosters is the side-effect when we reinstall the game App!  This is the same and happens with all the games!!

The reason for this is, all our boosters are stored in the local memory of our device, but the Level Progress and Gold Bars are stored to the Game.  And hence, when we change the device, we loose our boosters. 

But if you change a device, these boosters will still be intact on your old device, if you have not deleted the game yet!  You can still play the game on your old device and use them up  

Hope this made sense and clarified!  If you need further assistance, please tap on "Type your Comment" box located below, you will be able to write back.  

Thank you for posting in the Community!  Have a great rest of the day/evening!