Hello @mattcry555 and @Sukanta_Biswas - since this appears to be dealing with Candy Crush Friends - I am going to ask this thread be moved to that game. @mattcry555 - in the Candy Crush Friends support section you will find a discussion specifically talking about the Jelly Queen event.
Hello @Madbrewer, Hearty Welcome to our friendly King Community
I am very sorry to hear the Jelly Queen ran away again from your game Did you try to reboot your device and see if she wants to come back?
The Community In-charge has already escalated this issue to the Studio team and they are working on a fix for it! Please post below details in the main thread "Jelly Queen Disappeared"! 1) Version you have right now; 2) Device you are using to play the game; 3) your game user ID Number.... this link will help you ---> "Find my ID Number"
Since I am redirecting you to the main thread, this discussion will be closed as the Team would like to keep all the comments in a single place, to lessen the confusion.
Hope everything works out and you will get the Jelly Queen again into your game!