Crashing - everytime I watch a video to get extra moves

rachelw993

Everytime I watch a video to get extra moves, gifts, lives etc the game crashes and I dont get the extra things...it has been happening for a couple off weeks now

Freddy_

@rachelw993 Hi and welcome ., Please see post below for issues with your game freezing or crashing

https://community.king.com/en/blog/kb/articles/471-my-game-keeps-freezing-or-crashing-what-should-i-do

Hope this helps

kiara_wael

https://community.king.com/en/candy-crush-friends-saga/discussion/313712/crashing

Hi and Welcome to our Community

Please check this page

https://community.king.com/en/blog/discussion/250219/having-problems-with-your-game-crashing-or-loading

Werner_Cichy

@rachelw993

Turn off your device completely and then restart it. Often that helps.

aijaziqbal

https://community.king.com/en/candy-crush-friends-saga/discussion/313712/crashing

Hi and welcome to the community.

Please do the standard troubleshooting by log out, update your game application, restart your device and login again and check if it helps you.

Stay safe.😀

Diamond_Lim

https://community.king.com/en/candy-crush-friends-saga/discussion/313712/crashing

Welcome to Sweet King Community! 👑

The video ad feature is still a test feature, which means that the mostly of players cannot be got them as it's tested.

This also means that the video ad feature will not always be available and not found in all player's games or on all devices.

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

🍭 Have a nice and safety day! Sugar Crush! 🍭