Connection Error

System

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Tasty_Cake

Hey @MightyWolf I started to get this error can you help me fix this bug???

MightyWolf

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/1216470#Comment_1216470

Alright, you need to close the game, then go to Phone Settings, After that go to Apps and you will see Candy Crush Friends Saga, click on it and clear cache with force stop... After all of that restart your device and then open the game and it should be fixed and if not well you need to check your Internet connection...

Tasty_Cake

@MightyWolf It didn't work😢

MightyWolf

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/1216590#Comment_1216590

Hmm... I think it's an internet connection problems! Did you check your WI-FI or Mobile Data?

QueenMia

Hi @MightyWolf @plushytoysfan 👋 I have moved your conversation to the Support Area since it's about technical issue.

@plushytoysfan, let us know if you don't get rid of the error with @MightyWolf's advices.

Thanks both 🍒

MightyWolf

Thank you so much @QueenMia that help us a lot to communicate fast! 🥰

hechicerilla

Hello everyone .

After a long time seeing this connection error in several games and in many players, after having raised several solutions or attempts to do so, I have found that by simply turning off the connections with the game open, we wait a few seconds and turn the connections back on, and the problem goes away.

It works for me in all games.

I hope it is helpful for all of you too.

🤞

MightyWolf

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/1218209#Comment_1218209

Excatly!

It's happeness a lot to me and well after i check the connection few times, the game back online!