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Getting 1 move.

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jmaybee
jmaybee Posts: 3 Newbie

Every few games I play 1 move and it ends the round for no reason

Answers

  • DieOmimi
    DieOmimi Posts: 38,573 Friends Moderator
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    Hi @jmaybee welcome to Candy Crush Friends Saga.

    I'm sorry your game isn't working properly. Please try our standard bug fixes first:

    - Check your shop for updates and run them

    - check the memory on your device. You need at least 2 GB of free space

    - force close all apps

    - turn off your device completely to leave it off for at least 1 minute

    - Turn your device back on and make sure you have a stable and strong internet connection.

    If the mistakes happen at a certain level, please take a screenshot and post it here. I then look at the level in my game.

    Thank you and happy holidays. πŸŽ„

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