how do I get my progress back on candy crush friends?

kristakuenning

I started a game of candy crush saga on my phone today, tonight when I went to play candy crush saga that I have played for years all of my progress is gone and the game has started over. please help!

kristakuenning

correction, I've played candy crush friends for years on my laptop.

MountainMom

Hello @kristakuenning and Welcome to our Friendtastic community!

Without specific information about your laptop and phone, I suggest you click on the "Read before posting! All you need to know to fix bugs and issues!" hyperlink near the top of this page. You will find your problem is one of the most common, and you can find instructions on how to fix it on various devices.

Let me know if this helps or you have additional questions.

DieOmimi

Hi @kristakuenning my colleague has answered you and has not received any feedback yet. Can you tell us if you followed the recommended steps and it helped?

MOEGO1

I tried everything and nothing works.

MountainMom

Hello @MOEGO1 and Welcome to our Friendtastic community! Without more information, I suggest you tap HERE to read possible solutions in our Help Center.