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Why cant i play my craxy candy bomb anymore it doesnt move at all
Seems like a glitch. Try closing game, check for update in playstore, then clean out the cache in your settings for the game then reopen! Hope this works for you! Anytime I glitch this seems to fix my issue
@levin22, I have sometimes had my screen or a particular booster freeze in Candy Crush Friends Saga. I had had some luck by clucking on the "back" button for my device. Otherwise, we can recommend standard troubleshooting steps because some issues can be related to your device rather than the game.
- Check the amount of free memory on your device. You need at least 2 GB.
- Check if there are updates to your CCFS app. If so, then run them. I have my games set to automatically update and am currently running version 1.96.1.
- Clear the cache (don't clear data!) On your device. We warn against clearing your data because that is where your boosters are stored.
- Force close all apps and then turn off your device. Keep it off for at least 10 seconds (some recommend a full minute) before restarting your device and launching your game.
- If these steps don't solve the problem, do you have the option to login on a different device to see if you have the same problem?
We don't recommend uninstalling and reinstalling the game because your boosters are stored on your device and will be lost if you delete the game. In contrast, your gold bars and progress are stored at King, so it is important to save your progress there.
Hi @levin22 warm welcome. Thank you for the tag @Diamond_Lim.
@levin22 can you please tell me more about your problem. Honestly, I don't know what you're talking about. You may have some screenshots that you can use to show it or make it clear.
Thank you for playing Candy Crush Friends Saga.
@DieOmimi @MountainMom 👆
Dear players, We're aware of an issue where players not being able to play as their characters are stuck downloading. Please be reassured that our Studio is working on fixing the issue and we'll update you as soon as we can.
Hey everyone! We know this issue has been going on for a while now, and we truly understand how frustrating that can be. While some events are working smoothly, others may still disappear unexpectedly. Please know that this is on the Studio’s radar, and the team is continuing to investigate it. If you experience an event…
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
