Level 1138

Chris_911

Dear King,

In Candy Crush Friends saga level 1138 only has 9 moves while others get 23. There was a discussion about it a year ago.

please help, there is a technical issue.

Regards

MountainMom

Hello @Chris_911 and Welcome to our Friendtastic community!

I just replayed level 1138 and had 21 moves at the start of the level 👇 so I don't think this is a technical glitch.

Some players encounter issues that may be related to their device instead of the game. So, here are some standard troubleshooting measures:

- Check the amount of free memory on your device. You need at least 2 GB.

- Check if there are updates to your CCFS app. If so, then run them. I have my games set to automatically update and am currently running version 1.97.3.

- Clear the cache (don't clear data!) On your device. We warn against clearing your data because that is where your boosters are stored.

- Force close all apps and then turn off your device. Keep it off for at least 10 seconds (some recommend a full minute) before restarting your device and launching your game.

- If these steps don't solve the problem, do you have the option to login on a different device to see if you have the same problem?

IMPORTANT: We don't recommend uninstalling and reinstalling the game because your boosters are stored on your device and will be lost if you delete the game. In contrast, your gold bars and progress are stored at King, so it is important to save your progress there.

Let me know if the troubleshooting tips don't solve your issue.

I noticed that you have passed more than 1000 levels which makes you eligible to join our 1000 Club and receive our Level 1000 milestone badge. Congratulations! You will need to pist a screenshot of your game map HERE to have the badge added to your Community profile.

I also encourage you to explore all sections of our Candy Crush Friends Saga forum. You can click on the 🔥Hot right Now!🌶 hyperlink at the top of this page for a list of our milestone and score club badges. Check out our Contests (green button near top of page) for opportunities to win gold bars and boosters for your game and unique badges for your community profile.