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Hey..I want to ask.. will I lose my levels by clearing data of phone..
Fazilaiqbal_828
Posts: 4
Level 1
in Support
And what will happen if I logged out from my account and then delete data ,will I still lose my levels
1
Answers
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Which level you log out that will store in data afterlog oit you play the another levels and clear your data it will loss
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Hello @Fazilaiqbal_828 and Welcome to our Friendtastic community!
As one of our standard troubleshooting steps, we recommend that you clear the cache (don't clear data!) on your device. We warn against clearing your data because that is where your boosters are stored.
Similarly, we don't recommend uninstalling and reinstalling the game because your boosters are stored on your device and will be lost if you delete the game. In contrast, your gold bars and progress are stored at King, so it is important to save your progress there.
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I have king account..So it means by clearing data I will not lose my levels right?
And thanks for your reply.
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@Fazilaiqbal_828, Your progress is saved on the King servers, so you should be returned to the same level the next time you log in even after clearing data. The same is true if you log in on a different device as long as you use the same login credentials. But remember that your boosters will be lost.
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If you are logged in to the game with an account AND play online, your progress will not be lost. Progress is stored on King's servers. So you can access the same current level from any device.
If you delete the app's data, you delete ALL boosters. Boosters are stored locally on your device. They are not available across devices and are not stored on King's servers. That's why we warn against clearing the app data. If you have boosters on your device, they will be irretrievably deleted afterwards.
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