Profile picture not updating

Solarwave

I tried to change my profile picture in Candy Crush friends and after uploading, it said "Nice pic" but it still shows the one I had before which am assuming is a default pic. Why is my picture not updating? Is there a certain time for it to update?

DieOmimi

Ah, on the 2nd attempt it worked. Once you have chosen your image and select "back to game", you must close your game first. Then the game will automatically reopen and your new avatar will be visible.

DieOmimi

Hi @Solarwave basically, changing the avatar in the game will take effect immediately. I haven't done it for a long time and would have to try it again. 

When I've tested it, I'll document it and come back. Please be patient.

Solarwave

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/2756989#Comment_2756989

Thank you.

DieOmimi

My current avatar:

I select the camera and can load a new profile picture:

I choose "save picture"

Then: back to the game

Unfortunately, it doesn't work. Sorry, I'll have to try again.

DieOmimi

Ah, on the 2nd attempt it worked. Once you have chosen your image and select "back to game", you must close your game first. Then the game will automatically reopen and your new avatar will be visible.

Solarwave

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/2757243#Comment_2757243

Thank you, I did it again and it worked.

Solarwave

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/2757243#Comment_2757243

The only places it didn't update was in my team.

DieOmimi

@Solarwave I haven't checked that yet, but I'll do it right away. It may take a while for the servers to synchronize everything. I will then change my avatar back to my bee (the one from Blossom Blast Saga, because I love this avatar and am also a Moderator there). Since it can take a while, I'll come back when I have a result.